Cookie Policy

This Cookie Policy explains how Hallmark Casino uses cookies and similar technologies on our website at /cookie-policy (the “Site”). Cookies help the Site run smoothly, keep your account safer, remember your preferences, and give us insights that improve performance and usability.

By using the Site, you agree that we can place cookies on your device as described in this policy, unless you choose to disable them through your browser or our cookie preference tools (where available).

Cookies Explained in Plain English

A cookie is a small text file stored on your computer, phone, or tablet when you visit a website. Cookies allow the website to recognize your device and remember certain information about your visit - like whether you’re logged in, what settings you selected, and how you navigated the pages.

Cookies are not software programs. They can’t run code or access files on your device. They simply store identifiers and settings so the Site can work the way you expect.

How We Use Cookies to Power Your Experience

We use cookies to support several key functions:

• Functionality - keeping sessions stable, remembering settings, and helping pages load correctly.
• Security - detecting suspicious activity, preventing fraud, and helping protect accounts.
• Performance - monitoring load times, reducing errors, and improving overall site stability.
• Analytics - understanding how visitors use the Site so we can improve layout, content, and navigation.
• Marketing (where permitted) - measuring the effectiveness of ads and tailoring offers to relevant audiences.

Some cookies are set by us (first-party cookies). Others are set by trusted partners (third-party cookies) that provide services like analytics, payment processing, and advertising.

Cookie Types You May See on the Site

We use different categories of cookies depending on what’s needed.

Essential Cookies (Required)

These cookies are necessary for the Site to function. Without them, key features may not work, such as account login, secure areas, or basic page navigation. Essential cookies also help with fraud prevention and traffic security.

Because they’re required to deliver the service, essential cookies are generally not optional.

Functional Cookies (Your Preferences, Remembered)

Functional cookies help personalize your experience by remembering choices you make, such as:

• language or region preferences
• session settings that keep gameplay and account areas consistent
• display preferences that reduce repetitive prompts

Disabling these cookies won’t always break the Site, but it can make it less convenient and may require you to re-enter preferences more often.

Performance and Analytics Cookies (Better Speed, Fewer Errors)

These cookies help us understand how the Site performs and how visitors interact with it - for example, which pages are visited most often, where users encounter errors, and which devices or browsers need additional optimization.

The data collected is typically aggregated and used to improve speed, reliability, and user flow, not to directly identify you by name.

Marketing Cookies (More Relevant Promotions, When Allowed)

Marketing cookies may be used to:

• deliver ads that are more relevant to your interests
• limit how often you see the same advertisement
• measure the success of marketing campaigns

These cookies can be set by us or by third-party advertising partners. Where required by law, we only use marketing cookies after you provide consent.

Session Cookies vs Persistent Cookies

Cookies can also be grouped by how long they last:

• Session cookies are temporary and expire when you close your browser. They’re commonly used to maintain login sessions and secure navigation.
• Persistent cookies stay on your device for a set period (or until you delete them). They help remember preferences and recognize returning visitors.

Third-Party Cookies and Service Providers

Some features on the Site rely on third-party tools and services. These partners may place cookies on your device to deliver their services, such as:

• Analytics providers that help us understand traffic patterns and improve usability.
• Security and fraud-prevention tools that help protect accounts and payments.
• Advertising and measurement partners that help assess campaign performance (where enabled).
• Payment-related services that support transactions and validation (depending on method).

Third-party providers operate under their own privacy and cookie policies. We recommend reviewing their policies if you want more detail on how they use cookies.

Your Choices: Managing, Disabling, or Deleting Cookies

You can control cookies at any time. The most direct method is through your browser settings, where you can:

• delete existing cookies
• block all cookies
• block third-party cookies only
• configure cookie permissions per website

Common browser paths (may vary by version):

• Chrome: Settings - Privacy and security - Cookies
• Safari: Settings - Privacy - Cookies and Website Data
• Firefox: Settings - Privacy & Security - Cookies and Site Data
• Edge: Settings - Cookies and site permissions - Manage cookies

If you use multiple devices or browsers, you’ll need to update settings on each one.

What Happens If You Disable Cookies?

Disabling some cookies can change how the Site behaves. Depending on what you block:

• you may be logged out more frequently
• some pages may load incorrectly or more slowly
• preference settings may reset each visit
• security checks may become stricter, potentially causing friction during login or payments
• certain promotional or analytics-based features may not display as intended

Essential cookies are especially important for account access and secure navigation.

Consent and Legal Basis

Where required by applicable law, we request your consent before placing non-essential cookies (such as marketing cookies). You can withdraw or adjust consent at any time by changing your browser settings or using any cookie preference tool presented on the Site (if available in your region).

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. Updates will be posted on this page with the revised effective date. Continuing to use the Site after changes are posted means you accept the updated policy, to the extent permitted by law.

Questions or Privacy Requests: Contact Us

If you have questions about this Cookie Policy or how cookies are used on Hallmark Casino, contact our support team:

Email: support@hallmark-casino.com Phone: 888-480-7999

You can also review the main Hallmark Casino page for general site details here: Hallmark Casino.